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Quality Consulting
Continuous improvement is the best way to make your company the market reference
Quality
Continuous improvement is the best way to make your company the market reference
Sistema de gestão de qualidade
- Implementação do sistema de gestão de qualidade segundo a norma ISO 9001:2015
- Auditorias internas
- Melhoria contínua
- Conformidade legal
Gestão de reclamações
- Implementação do processo de gestão de reclamações
- Melhoria do atendimento ao cliente
Outros sistemas de gestão
- Implementação ISO 22000
- Implementação 26000
- Implementação 5001
- Entre outros
Lean
- Estudo sobre as ferramentas Lean aplicáveis ao tipo de negócio
- Implementação de ferramentas Lean
- Brainstorming para melhoria de processos
Kaizen
- Levantamento de necessidades corporativas
- Implementação da filosofia Kaizen
ISO 9001
ISO 9001 is a set of procedures that apply to all areas of the company aiming to raise the quality of its processes. The standard will define operational standards, will establish indicators to be observed, will deal with the mission of the organisation and its strategic positioning.
ISO 9001 aims to give the organisation a high level process management structure based on standardisation, measurement and continuous improvement of the results observed.
The standard reaches the quality of the products in an indirect way, as its target is the organisation's processes. The latest version of ISO 9001 was issued in 2015.
